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Frequently Asked Questions

Frequently Asked Questions

Is There a Money Back Guarantee?

We at Human Science, Inc. are confident in the effectiveness of our anti-fungal toe cream and believe it can help improve the health and appearance of your toes. We understand the importance of your satisfaction and offer a 30-day improvement guarantee to ensure your confidence in our product.

If, after using our anti-fungal toe cream as directed for a minimum of 30 days, you do not experience noticeable improvement in the condition of your toes, we will gladly provide a full refund of your purchase price.

Please note that toe nail fungus can be a persistent condition that may take time to fully resolve. It can take up to 18 months for a toenail to grow back completely. While our product is designed to promote improvement, complete nail regrowth within 30 days is not be feasible. However, we expect to see visible progress towards healthier nails during this period.

To initiate a refund, please follow these steps:

  1. Contact our customer support team within 30 days of your purchase date emailing us at support1@humanscience.com.
  2. Provide proof of purchase, such as an order number or receipt, to verify your eligibility for the guarantee.
  3. Share your experience with the product, including details of your usage and any concerns you may have encountered during the 30-day period.
  4. Once we receive your refund request, our team will review your case promptly and process the refund if you meet the guarantee criteria.

Please note the following important details:

  • The 30-day improvement guarantee is applicable only to the original purchaser of our anti-fungal toe cream and is non-transferable.
  • The guarantee is valid for purchases made directly from Human Science, Inc. We cannot offer guarantees for products purchased from unauthorized third-party sellers.
  • The guarantee covers the purchase price of the product but does not include any shipping or handling charges.
  • We reserve the right to deny refund requests that do not meet the guarantee criteria or show evidence of misuse or abuse of the product.

At Human Science, Inc., we are committed to your satisfaction and the quality of our products. We strive to provide effective solutions for your toe health needs and stand behind our promises.

If you have any questions or need further assistance, please do not hesitate to reach out to our dedicated customer support team. We appreciate your trust in Human Science, Inc. and look forward to helping you achieve healthier toes.

Click here to contact support to request a refund or contact our support team.

 

How Long Does Shipping Take?

Weekday orders are shipped within 1-2 business days. Weekend orders are shipped first thing on Monday. All products are shipped from our FDA registered facility in Wyoming. Standard Shipping In Continental United States: (3 to 5 business days) Click here to view our full shipping policies

How Do I Track My Order Status?

You will receive a tracking link in your email inbox once your order has shipped, if you do not see it in your inbox then please check your spam folder.

Do You Ship Outside of The US?

We do not ship internationally due to import laws and restrictions on health supplements.

Once I Place An Order Can I Cancel Or Modify It?

In order to ship your order to you as soon as possible, processing begins immediately once the order is placed. If you would like to cancel an online order after it has been placed, please contact us by email support@shophumanscience.com and will do our best to accommodate your request. Once approved, you will be fully refunded.

I Made A Return. How Soon Will I See The Credit On My Account?

Return credits usually take 7-10 business days from the time we receive your item(s) and process your return. The amount of time before you see the amount on your credit card statement is at the discretion of your credit card provider, but most payments are reflected within 1-2 billing cycles.